Legal
Privacy Policy
This policy explains how Fencepac Group Pty Ltd handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who we are
Fencepac Group Pty Ltd (QBCC 1125039) trades as Fencepac. We design, manufacture and install commercial fencing, noise walls and retaining walls.
- Head office: 541 Maroochydore Road, Kunda Park QLD 4556
- Brisbane depot: 182 McRoyle St, Wacol QLD 4076
- Email: info@fencepac.com.au
- Phone: (07) 5456 2444
What we collect
When you use this website, request a quote, or contact us, we may collect your name, business name, email address, phone number, project location, and any details or files you send us. Our site also uses cookies and analytics (including Google Analytics) to understand how the site is used.
How we use it
We use personal information to:
- respond to enquiries and prepare quotes
- manage projects and communicate with clients and suppliers
- meet legal, safety and licensing obligations
- improve our website and services
We do not sell personal information.
Who we share it with
We may share information with service providers who help us run the business (for example email, hosting and analytics), professional advisers, and regulators when the law requires it. Some providers may store data outside Australia. We take reasonable steps to keep that information protected.
Access, correction and complaints
You can ask to access or correct your personal information, or make a privacy complaint, by emailing info@fencepac.com.au. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Questions about this policy can be sent to info@fencepac.com.au or through our contact page. We may update this policy from time to time.